Return Policy
Spiderz Batting Gloves Return Policy
At Spiderz, we want you to be completely satisfied with your purchase. This policy outlines the guidelines for returning, unused/new condition, stock Spiderz items
Returns on Unused/New Condition Stock Products
We gladly accept returns on unused, new condition, stock Spiderz merchandise within 30 days of the original purchase date from www.SpiderzBattingGloves.com. Stock products are products listed on our website that are not custom or personalized.
To return unused stock products, please follow these steps:
-
Contact Us: Initiate a return by contacting our customer service team through our website https://spiderzbattinggloves.
com/pages/contact or by email at newspiderzorders@gmail.com. - Return Authorization: You will receive a return authorization (RA) number and instructions on how to return your product.
- Return Shipment: Carefully repack the unused gloves in their original packaging and include a copy of your receipt. Ship the package to the address provided on the RA with a trackable shipping method.
Non-Returnable Items
The following items are not eligible for return:
- Custom or Personalized Gloves: Batting Gloves or Fielding Gloves that have been customized with embroidery, patches, names, colors or other personalization cannot be returned.
- Used/Worn Products: Due to hygiene reasons, we cannot accept returns on used products.
- Items Without Proof of Purchase: We require a valid receipt from www.SpiderzBattingGloves.com for all returns.
Return Processing
Once we receive your returned gloves and inspect them for eligibility, we will process your return within [3] business days. You will receive a notification via email regarding your refund or exchange (if applicable).
Return Shipping Costs
- Customer Returns: You are responsible for the cost of return shipping.
- Incorrect Items: If we shipped you an incorrect item, we will cover the cost of return shipping.
We reserve the right to modify this return policy at any time.
Contact Us
If you have any questions about our return policy, please don't hesitate to contact us through our website https://spiderzbattinggloves.